Banff Caribou Lodge And Spa Other photoBanff Caribou Lodge And Spa Interior photoBanff Caribou Lodge And Spa Exterior photo

BANFF CARIBOU LODGE AND SPA, Banff

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From$85 /night
Check-in
08Jun
Check-out
09Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

521 Banff Avenue, Banff, T1L1B1
-
Near the Banff Park Museum National Historic Site
Great
8.1
8.3
/10
3.8
3.8
/5

Rooms and Suites

The Banff Caribou Lodge offers guest rooms and suites, including accessible options. Rooms feature Mountain Luxury Bedding, flat-screen TVs, wireless internet, in-room coffee and tea, irons with ironing boards, and mini-fridges. Pet-friendly rooms are available in Standard or Superior configurations with two beds. Suites include a two-person hot tub, flat-screen cable TV, gas fireplace, refrigerator, and coffee maker. Some suites offer mountain views. Rooms have either courtyard or exterior views with maple furnishings and artwork inspired by the Rocky Mountains. Room amenities include ironing facilities, heating, tea and coffee facilities, a mini-bar, a sitting area, a dining table, free Wi-Fi, free toiletries, an electric kettle, and an AM/FM alarm clock. Bathrooms include a bath and a hairdryer. Each room also has a safe deposit box. Each spacious room features an exterior view, maple furnishings and artwork inspired by Canada's stunning Rocky Mountains. All visitors to Banff National Park require a National Park entry pass to offset the costs of the Parks facilities and services.

Dining at The Keg

The Caribou Lodge features The Keg Steakhouse & Bar. The menu includes steaks, prime rib, shellfish, salads, and desserts. Breakfast at The Keg offers options for everyone. An A La Carte menu is available. The Keg Steakhouse & Bar has three key ingredients that make the experience unique.

Leisure Facilities

Guests have access to the hotel's indoor hot pool and exercise room. The fitness room entrance is located off the hot pool and steam room area. The Red Earth Spa has six treatment rooms, including one for hydrotherapy. Spa clients have access to the hotel's hot pool and exercise room. The Red Earth Spa partners with Eminence Organic Skin Care of Hungary and SkinCeuticals Skin Care, and has a number of areas for clients to relax before, in-between-or-after a treatment. The spa's typical hours of operation are 10:00 a.m. - 8:00 p.m.

Location and Access

The Caribou Lodge is located on Banff Avenue, the main street in the town of Banff. Nearby landmarks include the Whyte Museum of the Canadian Rockies (1 km), Fairmont Banff Springs (2 km), and Surprise Corner (1 km). Bow Falls is 2 km away. The Brewster Banff Airport Express provides service from the Calgary International Airport. The Caribou Lodge is within walking distance of downtown.

Hotel Services

The hotel provides assistance in emergencies threatening life, health, or security. Hotel amenities include a spa tub, steam room, sauna, concierge, complimentary newspapers in the lobby, parking, meeting rooms, a conference room, business services, internet access in public areas, a safe deposit box at the front desk, a 24-hour front desk, dry cleaning service, and ski storage and lift. Information collected through security surveillance is used only if an unlawful act occurs. To understand your needs and preferences in an effort to serve you better. The Caribou Lodge participates in the Key to Banff savings program.

“Banff Caribou Lodge And Spa distinguishes itself with comfortable rooms, a soothing hot pool, and consistently helpful staff; its location near Banff Avenue simplifies exploring the town. The inclusion of free bus passes and convenient parking adds value, while the onsite Keg Steakhouse provides a familiar dining option. A solid choice for those seeking mountain charm with practical amenities.”
Hotel logo
James DavidEditor-in-Chief at Skiresort

Select your room type

Banff Caribou Lodge And Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Standard Double Room
    2 persons
    28 sq. feet
    2 Double beds
    Bathtub
    Heating
  • Standard King Room
    2 persons
    28 sq. feet
    1 King-size bed
    Bathtub
    Heating
  • Standard Two Queen Room
    2 persons
    28 sq. feet
    2 Double beds
    Bathtub
    Heating
Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Banff Caribou Lodge And Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Yoga class

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Full body massage

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Experience a delightful culinary escape at Banff Caribou Lodge and Spa with onsite dining that caters to the heart of American cuisine. The inviting atmosphere and thoughtful menu promise a cozy retreat, perfect for families and travelers alike, all within easy reach of downtown Banff's charm.
Banff Caribou Lodge And Spa Restaurant photo
Banff Caribou Lodge And Spa Restaurant photo
Banff Caribou Lodge And Spa Restaurant photo

The Keg Steakhouse & Bar

American
Ambiance
Family-friendly with a comfortable, welcoming vibe
Key Offerings
An enticing A La Carte menu featuring mouthwatering steaks, hearty sides, and a satisfying breakfast buffet that includes hot items, fresh fruits, pastries, and cereals.
Reservation
Recommended
Open for breakfast and dinner

Banff Caribou Lodge And Spa Location

521 Banff Avenue, Banff, T1L1B1
Getting around
  • City Centre
    Banff 14 min  ·  3700 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Japanese
Year renovated:
2006
Number of floors:
4
Number of rooms:
77

Reviews and Ratings

Feedback about Banff Caribou Lodge And Spa from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Banff Caribou Lodge is often praised for its convenient location, offering both underground parking and proximity to Banff's downtown, a comfortable 10-15 minute walk away, while also providing free bus passes. Guests consistently mention the spacious rooms and comfortable beds. Some have noted that the Wi-Fi signal in the rooms can be weak. Many appreciate the on-site amenities such as the hot pool and sauna, as well as the restaurant with its pleasant views overlooking a square.
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Review score
Based on 1838 verified reviews
8.0 /10
Great
75 %
Recommend
Breakfast
9.9/10
Paid Wi-Fi
9.3/10
Value for money
7.8/10
Facilities
8.1/10
Pros
Clean hotel
Comfortable beds
Friendly staff
Hot pool
Excellent service
Cons
Broken toilet
Poor breakfast buffet
Hot, stuffy room
Expensive room
Guest reviews
based on 1838 reviews
8.0/10
based on 2455 reviews
4/5
based on 1476 reviews
8.1/10
Frank from Germany
Single
Standard King Room
3 nights in November 2025
|
Reviewed: February 16, 2026
9/10
roomy lobby amazing pool
my room was a standard king room. the roomy lobby area was great. i found the hot spa pool amazing!
the toilet was offset so close to the counter that i had to use the facility with my arm on the countertop or the toilet paper holder would jab me in the arm, it was inconvenient.
0 Helpful
Samuel from Canada
Single
Superior King Room
4 nights in November 2025
|
Reviewed: February 01, 2026
6/10
slow wifi dated decor
I must say. the wifi felt slow. nearly non-existent at times! also. the decor felt a bit dated. like it hadn't seen an update in ages? i was also missing a bedside table and a plug near my side of the bed. We loved the pool. but the view was amazing!
0 Helpful
isabelle from canada
Couple
standard two queen room
3 nights in November 2025
|
Reviewed: December 28, 2025
6/10

adequate stay, some drawbacks

dark room absent housekeeping
The room lacked brightness. It was not the most cute space. during my three-night stay, housekeeping services were absent. i found no fresh towels or room cleaning occurred. the distance to the town center was a little inconvenient. It was about one kilometer to reach the shops.
0 Helpful
Charles from United States
Single
Standard King Room
3 nights in November 2025
|
Reviewed: December 27, 2025
8.5/10

Satisfactory Stay

helpful staff bus stop short walk nice location
The staff displayed helpful attitude . They helped to ensure I enjoyed my time in the area. I found a park with a bus stop located just across the street. The hotel offered good value and a nice location that was a short walk to town.
The hotel lacked air conditioning in rooms. This, as temperature control was limited.
Rooms
8/10
My Standard King Room included one king bed and a spacious washroom. The room provided adequate space for one guest and luggage. the hotel room was near to the lobby and above the underground parking, but it was acceptably quiet.
Dining
9/10
The hotel featured an on-site restaurant, The Keg, providing convenience for dinner. This restaurant also served a breakfast buffet at a reasonable price. I did not have breakfast included in the price but the hotel restaurant served an excellent breakfast buffet.
0 Helpful
|
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Melanie from Germany
Couple
Standard King Room
3 nights in November 2025
|
Reviewed: November 19, 2025
6/10
crayon drawings unvacuumed room
The location was acceptable because the hotel is near the bus stop.
I was frustrated by the room's lack of cleanliness. There were crayon drawings on the wall from a previous guest and no attempt had been made to clean this off. The staff never vacuumed the room during my entire stay.
0 Helpful
Rob from United Kingdom
Family with children
Standard King Room
4 nights in August 2025
|
Reviewed: November 02, 2025
9.0/10

Satisfied stay

free bus free parking good location
The free bus passes made getting around easy. I appreciated the complimentary parking at the location. The lodge atmosphere worked and the location was very good.
The elevators seemed a little rickety to me.
Rooms
9/10
My room had good isolation and was well maintained. The room also included perfect bedding. A big hot tub downstairs worked well after a day outside.
Dining
8/10
The hotel restaurant provided very convenient service after a day of skiing. The restaurant options include a good range of food choices. Breakfast is available at Keg's Steakhouse.
Facilities
10/10
Ski shuttles and public transport were very easy to access. The location near the bus stop made transportation easy. The hotel offers a big and convenient underground parking area.
0 Helpful
|
Show more
John from United States
Family with children
Superior King Room
3 nights in August 2025
|
Reviewed: September 15, 2025
7/10

Decent stay with minor drawbacks

underground parking helpful staff no air conditioning limited service
Check-in was smooth. Staff were helpful. Underground parking was free and easy to access. The hotel is located within walking distance from the main street shops (about 15 minutes).
There were no air conditioners in the room. It was a bit stuffy (i didn't like that). Room service was not daily, it was only provided upon request. I think it's a significant inconvenience.
0 Helpful
FAQs
About Banff Caribou Lodge And Spa
What is the check-in and check-out policy at Banff Caribou Lodge And Spa?
Check-in starts at 16:00 and check-out is by 11:00.
What parking facilities are available at Banff Caribou Lodge And Spa?
Free private parking is available on-site without the need for a reservation.
What dining options are available at Banff Caribou Lodge And Spa?
The on-site restaurant, The Keg Steakhouse and Bar, serves American cuisine for dinner and drinks.
Which popular restaurants are located near Banff Caribou Lodge And Spa?
Nearby restaurants include Chili's Grill and Bar (0.5 km), Carlito's Pizzaria (0.5 km), and The Beaver Bar (0.5 km).
What spa services are offered at Banff Caribou Lodge And Spa?
The hotel features Red Earth Spa, offering treatments including massages, facials, and hydrotherapy.
What recreational facilities does Banff Caribou Lodge And Spa provide?
Guests can enjoy an indoor heated pool, hot tub, fitness centre, and children's playground.
How far is Banff Caribou Lodge And Spa from the Banff Gondola?
The hotel is located 6 km from the Banff Gondola.
What room amenities are provided at Banff Caribou Lodge And Spa?
Rooms feature a flat-screen TV, mini-fridge, in-room safe, and free Wi-Fi.
Does Banff Caribou Lodge And Spa have facilities for business meetings?
The hotel offers a conference room and business services, including free wireless internet access.
Are there any accessibility features at Banff Caribou Lodge And Spa?
The hotel features accessible rooms and facilities for guests with mobility challenges.
What leisure activities are available at Banff Caribou Lodge And Spa?
Leisure activities include skiing, hiking, cycling, and access to a golf course.
What are the features of the indoor pool at Banff Caribou Lodge And Spa?
The indoor pool is heated and open all year-round, providing a relaxing environment for guests.

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